Privacy Policy

This Privacy Policy outlines how M Smith Architectural Group (Pty)Ltd (“we”, “our”, or “us”) collects, uses, maintains, and discloses information collected from users (“you” or “your”) of our website, in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect:

  • Personal Identification Information: We may collect personal identification information from users in various ways, including when users visit our site, fill out a form, or engage in other activities on our site. Users may be asked for their name, email address, mailing address, and phone number. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us.
  • Non-personal Identification Information: We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about users’ means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

How We Use Collected Information:

  • We may collect and use users’ personal information for the following purposes:
    • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
    • To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
    • To send periodic emails: We may use the email address to send users information and updates pertaining to their inquiries, requests, or questions. It may also be used to respond to their inquiries, questions, and/or other requests.

How We Protect Your Information: We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Changes to This Privacy Policy: M Smith Architectural Group (Pty)Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms: By using this site, you agree to the terms outlined in this policy. For further information, please contact us at info@msmith.co.za